RESERVATIONS, PAYMENTS, ARRIVAL INFO
How do I make a reservation for Casa Corridor?
You may call or email us with your dates and preferences. We will need to know how may adults and children are in your party as well as your contact information (name, mailing address, home/cell phone numbers, email address) to complete your reservation.
When are our payments due?
Your initial deposit (50%) and a signed Rental Agreement are due immediately as they will allow us to place a reservation for your chosen dates. The balance is due 45 days prior to your arrival date. The Damage Deposit is due 7 days before your arrival date.
What forms of payment do you accept?
We are pleased to offer PayPal as our method of receiving payment. If you do not have a PayPal account set up, we will be happy to guide you through the process.
When and how is my Damage Deposit refunded?
Your Damage Deposit will be refunded to you approximately 2-4 weeks after your departure in the same manner it was received.
What if I need to cancel my reservation?
We hope that never happens! Our policy states that if you are unable to keep your reservation, you will have the opportunity to reschedule your vacation for another time within the 12-month period following your original rental period.
No refunds will be made unless the cancelled period is re-rented.
We encourage you to purchase traveler’s insurance.
What if there is an illness or family emergency?
We understand that unexpected situations might curtail the best of plans and no one wishes to pay for a vacation they can’t take. We encourage you to purchase a traveler’s insurance policy that will compensate you in the event an unpredictable circumstance prevents you from completing your reservation.
How will I get to Casa Corridor from the Airport?
As soon as your flight lands, you can use your Mexican cell phone to contact your Vacation Host and let him know you’ve arrived. After you go through passport control, pick up your baggage, and go through a final customs check, push through the mazes of people trying to sell you timeshares. Head upstairs on the escalators (to the departure desks) and go through the doors at the far end of the terminal. Your Vacation Host will be waiting for you.
How do I get keys to Casa Corridor?
They will be provided to you when you are picked up at the airport.